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MAC36

How-to-guides

MAC36NL - First Commissioning
MAC36NL - Commissioning
MAC36NL - Passphrase - Change (gif version)
MAC36NL - Distribution Files - Downloading and installation
MAC36NL - Distribution - Upgrade/downgrade
MAC36NL - Distribution - Supported versions
MAC36NL - CleanDist - Distribution cleaning
MAC36NL - Template - Creating
MAC36NL - SD Card - Restoring operation
MAC36NL - Console - SSH connection
MAC36NL - Console - Serial connection
MAC36NL - IP Address - Emergency methods of checking and restoring
MAC36NL - User Fonts - Uploading
MAC36NL - HMI panel with HDMI interface - Commissioning
MAC36NL - HDMI - Font - Matching with Workbench
MAC36NL - Time synchronization
MAC36NL-M - M-Bus - Configuration
Niagara - Station - Creating
Niagara - Palette - Description and creation
Niagara - IP address - Configuration - Ethernet connection with the controller
Niagara - Modbus Gateway - MINI/MIX integration
Niagara - M-Bus - Discovering meters
Niagara - ReportService - Basic configuration
Niagara - ReportService - Creating reports
Niagara - AlarmService - Displaying the alarm console on the visualization
Niagara - AlarmService - ConsoleRecipient - adding and using
Niagara - TagDictionaryService - Using tags dictionary
Niagara - TagDictionaryService - Creating a dictionary
Niagara - Enabled Runtime Profiles - Checking and enabling
Niagara - Nre.properties – File description and configuration
Niagara - Lexicon - Configuration of platform and station
Niagara - Transform Graph - Make table by collecting info from few historical data
Niagara - Free WeatherService
Niagara - HostID AX/N4 - Different numbers on one PC
Niagara - Google Maps - Configuration
Niagara - Category, Hierarchy, Role, User - User permissions configuration
Niagara - TabbedPane - Label binding (visible) - 4.7.109.20
Niagara - Program - Component with logic
Niagara - WebService - Using JAVA applets - start-up
Niagara - PX View - Wire sheet
Niagara - BACnet - Basic configuration steps
Niagara - BACnet - Export/import of multistate objects
Niagara - BACnet - Change Of Value - Configuration
Niagara - BACnet - Adding devices
Niagara - BACnet - Export/import of schedule/calendar
Niagara - BACnet - Historical export/import
Niagara - BACnet - Export/import of alarms
Niagara - Workbench - License and Certificates - Loading
Niagara - Workbench - License and Certificates - Uploading files from local drive - method 1
Niagara - Workbench - License and Certificates - Uploading - Method 2
Niagara - Workbench - Resetting passphrase
Niagara - Animate - Dynamic Widgets - Configuration
Niagara - Pop-up - Creating and opening from the main screen
Niagara - OPC UA - Client/server - Configuration
Niagara - BACnet/SC - Hub configuration
Niagara - BACnet/SC - Client configuration
Niagara - Certificates - Adding a custom trusted certification authority
Niagara - Customizing log levels
Niagara - Certificates - Creating and signing certificates of devices
Niagara - PX View - Creating a drop-down menu
Niagara - MQTT - Connection to Mosquitto
Niagara - Signing JAR modules
Niagara - Certificates - Adding a custom trusted code-signing certificate
Niagara - SystemDbService - Integration of controllers' databases in the Supervisor
Niagara - Symbolic link to the Supervisor station
Niagara - Visualizations - Creating a custom login page
Fox(s) - Configuration of the station to connect Niagara AX and N4
Fox(s) - Adding Niagara N4 point to AX
Fox(s) - Virtuals - Configuration and operation
Fox(s) - Virtual Px - Export/import
ismaModules - Installation and using
iSMA_IO - Custom Table - Moving between controllers
iSMA_IO - Custom Table - Sensor table configuration
iSMA_IO - Linear conversion
iSMA_IO - Installation on the MAC36NL controller

Good Practice

MAC36NL - License - Licensing of MAC36 controllers and iSMA Supervisor
MAC36NL - HDMI Panels - Best practices
MAC36 - HDMI Panels - Optimizing graphics performance on MAC36 with HDMI display
MAC36 - PoE switches and MAC36
MAC36NL - Inputs - Configuring different types of universal inputs with shared common ground
MAC36 - Outputs - Safe handling of 230 V AC on MAC36 digital outputs
MAC36NL - Modbus - Optimizing the MAC36NL Modbus TCP network performance
MAC36 - M-Bus - Managing M-Bus communication with multiple master devices
MAC36NL - Storage - Maximum history records capacity on MAC36NL controllers
Niagara - Network - Reasons why not to remove the driver based on access to historical data and consequences of removing it
Niagara - Network Protocols - BQL Queries for Device Identification Across Multiple Network Protocols
MAC36PRO - VPN - WireGuard Configuration File Structure

Troubleshooting

MAC36NL - Platform - Default user (tridium) - No option to delete
MAC36 - Platform - Unable to log in to the controller's platform
MAC36PRO - Application Director - Error notification while loading views including SVG files
MAC36NL - Niagara - No option to install the OS version discovered by the Software Installation
MAC36NL - Commissioning - Empty Software Installation window during commissioning
MAC36NL - Commissioning - Problem with performing the commissioning
MAC36PRO - Commissioning - Empty Software Installation window during commissioning
MAC36 - License - Host ID changed to Nre-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx
MAC36 - Station - Installed station does not start
MAC36 - Station - Station crash: powering off and on
MAC36 - Station - No option to install a module on a brand new or moved station
MAC36NL - Station - Not possible to log in
MAC36PRO - JAR modules - Error of a dedicated module
MAC36NL - Supervisor - Faulty communication with the Supervisor over the FOX(s) protocol (NiagaraNetwork)
MAC36NL - BACnet - No time synchronization over the BACnet protocol
MAC36NL - BACnet - No rights to save values
MAC36NL - BACnet IP client - Problems with communication
MAC36NL - BACnet MS/TP client - Loss of communication with BACnet MS/TP server devices
MAC36NL - BACnet MS/TP - High CPU load
MAC36NL - BACnet Ethernet - Not possible to select the communication adapter
MAC36NL - Modbus RTU (ModbusAsync) - Problems with communication
MAC36NL - KNX - Not possible to import ETS 6 project to the controller's station
MAC36NL - SNMP - Problem with communication over the SNMP protocol
MAC36NL - NTPClient - NTPClient does not work
MAC36 - HDMI - Failure to display anything on HDMI panel
MAC36 - HDMI - Error displayed on the HDMI panel
MAC36 - PX View - Controller unable to display web graphics
MAC36NL - iSMA Modbus Tunnel - The tunnel function is not properly executed
MAC36 - iSMA_Graphics - Problem with duplicating menu options in the iSMA_HMI_Panel
MAC36 - iSMA_Graphics - 'no license' watermark
Niagara - Station Copier - Transfer files failed - config.bog(old) problem
Niagara - Supervisor - Error 7000 - Windows
MAC36 - iSMA_IO - Problems with the module
MAC36PRO - IP over USB - NDIS device not initialized properly

FAQ

MINI/MIX/MAX

How-to-guides

I/O Modules - Firmware - Update
I/O Modules - Firmware - Downgrade
I/O Modules - iSMA Configurator - Connecting with the module, reading and saving values
I/O Modules - iSMA Configurator - BACnet IP - Automatic device search
I/O Modules - iSMA Configurator - BACnet MS/TP - Automatic device search
I/O Modules - iSMA Configurator - Modbus TCP/IP - Automatic device search
I/O Modules - iSMA Configurator - Modbus RTU - Automatic device search
I/O Modules - iSMA Configurator - Copying device settings
I/O Modules - Restoring default settings
I/O Modules - BACnet - Change of Value
I/O Modules - Bootloader - Manual start-up
I/O IP Modules - BACnet IP - Work with the protocol
I/O RS Modules - BACnet MS/TP - Work with the protocol
I/O IP Modules - Modbus TCP/IP - Work with the protocol
I/O RS Modules - Modbus RTU - Work with the protocol
I/O IP Modules - Modbus Gateway - Preparation for work
MINI I/O Modules - Special Applications (Modbus)
MINI and MAX I/O Modules - Manual control of digital and analog outputs

Good Practice

IO Modules - Sensors - Compatibility of iC I/O modules with PT100 and PT1000 sensors
IO Modules - Sensors - Configuring NTC 10k type 2 temperature sensor in Celsius
IO Modules - Inputs and Outputs - Maximizing accuracy in analog signal transmission
IO Modules - Inputs - Current measurements using universal inputs
IO Modules - Outputs - Lifetime of IO modules with relay outputs
IO Modules - Network - Modbus RTU wiring guidelines for iC controllers
IO Modules - Network - Performance in iSMA-B-MIXxx-IP daisy chain configurations

Troubleshooting

I/O Modules - Power supply - Device does not turn on
I/O Modules - BACnet - The module is not discovered by BACnet scanner
I/O Modules - Modbus TCP - Problem with simultaneous communication
I/O Modules - Modbus - The UpTime registers receives negative values
I/O Modules - Gateway - Communication problem
I/O Modules - Network - IP module freezing after performing a network scan
I/O Modules - Communication - Problem with communication in Modbus or BACnet over RS and IP
I/O Modules - Communication - Problem with modules entering the bootloader mode
I/O Modules - Bootloader - Problem of the module falling into the bootloader mode
I/O Modules - Inputs and outputs - Problem with spontaneously changing IO values
I/O Modules - Sensors - Flickering reading of the temperature sensor
I/O Modules - Sensors - Problem with temperature readings
I/O Modules - Meters - Meters do not count pulses
I/O Modules - Web server - Connection problem
I/O Modules - Web server - Problems with port forwarding
I/O Modules - iSMA Configurator - Problem with connection

FAQ

RAC18-IP

Good Practice

RAC18-IP - Ethernet - Limitations on daisy-chaining RAC18-IP devices

Troubleshooting

RAC18-IP - Software Manager - Unable to upload libraries to the controller
RAC18-IP - Modbus - Problem with Modbus RTU client communication
RAC18-IP - OS - Problems with outdated versions

AAC20

How-to-guides

AAC20 - Firmware - Version check and update
AAC20 - iSMA Tool - Adding device
AAC20 - iSMA Tool - Uploading the application
AAC20 - iSMA Tool - Downloading the application
AAC20 - iSMA Tool - Manual upload of firmware and application
AAC20 - iSMA Tool - Using Kit Manager
AAC20 - License - Upload and update
AAC20 - IP Address - Check and change
AAC20 - Logs - WWW and USB console
AAC20 - Web - Application and kits download
AAC20 - BACnet IP - Configuration and adding a device using iSMA Tool
AAC20 - BACnet MS/TP - Communication between 2 AAC20 controllers
AAC20 - BACnet - Alarms export
AAC20 - Modbus TCP/IP - Configuration and adding a device using iSMA Tool
AAC20 - Modbus TCP/IP - Modbus Gateway - MINI/MIX integration
AAC20 - Modbus RS485 - Configuration and adding a device using iSMA Tool
AAC20 - DALI - Configuration and adding a device using iSMA Tool
AAC20 - DALI - Cooperation with RGB LED tape
AAC20 - NTPClient - Description and configuration
AAC20 - RateFolder - Optimalization of application
AAC20 - ScanPeriod - Proper configuration
AAC20 - Sedona Updater - Application upload
AAC20 - Sensors - Using the Linearize component to create a custom characteristic of a temperature sensor
AAC20 - Application - Converting the application file from .sab to .sax

Good Practice

AAC20 - App - How to organize Logic components in AAC20
AAC20 - BACnet - BACnet COV considerations in AAC20 controller
AAC20 - Modbus - Correctly setting up coil and register addresses in the Modbus TCP slave configuration

Troubleshooting

AAC20 - iC Tool - Java Runtime error during iC Tool start-up
AAC20 - Update - Error while updating the device
AAC20 - Simulator - Problem with starting
AAC20 - Simulator - "Unlicensed" status in NV components
AAC20 - Application - Error during application upload in the iC Tool
AAC20 - Application - Slow logging in to the application in the iC Tool
AAC20 - Kits - Missing iSMA_controlApi_1.2.28.115 kit
AAC20 - Kits - Comparing versions
AAC20 - LCD - Problem with editing setpoint value from LCD
AAC20 - Points - Inaccurate floating-point values
AAC20 - Points - Random change of digital outputs state
AAC20 - Logging in - Problem with time change and CPU 100% load
AAC20 - Logs - VM error codes
AAC20 - Visualization web server - Problem with generating files using the Visualization_configurator.xlsm
AAC20 - Visualization web server - 404 error
AAC20 - Manifests - Missing manifests in Niagara AX
AAC20 - Manifests - Missing manifests
AAC20 - iC Tool - No communication with the controller despite uploading a default application and kits

FAQ

FCU

How-to-guides

FCU - Updating firmware without backup
FCU - Uploading application with BACnet MS/TP using the Niagara controller
FCU - NV - Saving values - Copying application
FCU Updater - Opening existing project
FCU Updater - Creating a new project
FCU Updater - Application upload and firmware update
FCU - iSMA Tool - Preparing for connection
FCU - Default Application - Configuration of DIP switches
FCU - Default Application - Piping modes supported/piping mode selection
FCU - Default Application - Heating and cooling control
FCU - Default Application - The second heating stage
FCU - Default Application - The second stage of cooling
FCU - Default Application - CV temperature source
FCU - Default Application - Fan operation mode
FCU - Default Application - Occupancy mode

Good Practice

FCU - Firmware - Optimizing Firmware Upload Times in iSMA-B-FCU Controllers via BACnet MS/TP

Troubleshooting

FCU - iSMA Tool - Problem with connecting to iSMA Tool/iC Tool
FCU - iSMA Tool - Missing manifest
FCU - iSMA Tool - No connection with iSMA Tool
FCU - Default application - Problem with changing the input type
FCU - Default application - Problem with fan control
FCU - Application - Wrong values of components after uploading the application backup to another controller
FCU - Application - Slow upload of application with serial communication in FCU Updater
FCU - Application - Unable to upload application
FCU - BACnet Network - Problem with the BACnet Network number in Niagara communication
FCU - IO - Problem with configuration
FCU - Sensors - Wrong readings

FAQ

LP

How-to-guides

LP - Configuration - Limiting user's permissions
LP - Restoring default settings

MG-IP

How-to-guides

MG-IP - M-Bus - TCP Configuration

Good Practice

MG-IP - M-Bus vs Modbus RTU - The advantage of M-Bus in metering systems

Troubleshooting

MG-IP - M-Bus - Problem with M-Bus meters added using MG-IP
MG-IP - M-Bus - Problem with connecting meters
MG-IP - M-Bus - Meters are not discovered
MG-IP - Communication - Problem with points in the Stale state after being discovered by MG-IP

2D(1B)

How-to-guides

2D - Quick Start - LLC mode in the iSMA Configurator
2D - Quick Start - DALI control mode, DIP switch and iSMA Configurator settings
2D - Quick Start - ON/OFF light control mode in the iSMA Configurator
2D - Inputs/Outputs - Connecting input and output signals
2D - DIP Switch - Description of DIP switch functions
2D - LLC Mode - Description and configuration
2D - DALI Mode - Description and configuration
2D - ON/OFF Mode - Description and configuration

HMI Panels

Troubleshooting

Android Panels - Kiosk Mode - Emergency shutdown of the Kiosk mode by Rest API
Android Panels - Blue bar at the top of the screen
Android Panels - Problem with autologin
Android Panels - Displaying error instead of the Niagara web server view
Android Panels - Unable to display .html or .pdf file from a Px view in the application
Android Panels - Emergency restore of default settings
Android Panels - Problem with malfunctioning ETH port
Android Panels - The application does not work correctly
Android Panels - Keyboard covers elements of the visualization
Android Panels - No option to change a screen lock type

SfAR

How-to-guides

SfAR Modules - 30001 register - Decoding
SfAR Modules - Firmware - Updating modules

Troubleshooting

SfAR Modules - Inputs - Active inputs with no signal
SfAR Modules - Outputs - Problem with bad precision in Niagara and lack of current on analog outputs
SfAR Modules - Inputs and outputs - Problem with spontaneously changing IO values
SfAR Modules - Communication - Problem with communication in Modbus or BACnet over RS and IP

FAQ

PICV

FAQ

nE2 Link

Troubleshooting

nE2 Link - Connection - The connection freezes when attempting to connect while the device is busy
nE2 Link - Components - Custom slot does not work
nE2 Link - Components - Reorder doesn't work
nE2 Link - Components - Values cannot be set directly from the extension component
nE2 Link - Links - Editing problems
nE2 Link - Links - The links between devices are not working
nE2 Link - Views - Property Sheet not working correctly
nE2 Link - Views - Values are not refreshing on the Wiresheet when multiple tabs are open

Breadcrumbs

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Knowledge Base

RAC18-IP

Good Practice

RAC18-IP - Ethernet - Limitations on daisy-chaining RAC18-IP devices

Troubleshooting

RAC18-IP - Software Manager - Unable to upload libraries to the controller
RAC18-IP - Modbus - Problem with Modbus RTU client communication
RAC18-IP - OS - Problems with outdated versions

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