MAC36 - iSMA_Graphics - 'no license' watermark
Issue
The MAC36 controller has a station with a visualization based on the iSMA_Graphics module. When viewing the visualization from Workbench, everything is displayed correctly, but when running the visualization with a web browser, all iSMA_Graphics widgets are marked with a ‘no license’ watermark:
NOTE: In case of the iSMA_EC_2D_Graphics
module, the situation is the same.
Possible Causes and Solutions
GC5.license file missing in the License Manager
One possible cause is the GC5.license
file missing from the License Manager in the controller’s platform. Installing only the ISM.license
allows to start the station, but does not support functionalities dedicated for the MAC36 controller, such as iSMA_Graphics
or iSMA_EC_2D_Graphics
.
Solution:
To solve the problem, download a ZIP license file again and manually install it in the License Manager or install it directly from the server, which also is done in the License Manager. The last option is to carry out the commissioning process and install the license in the commissioning creator.
NOTE: Installing the license requires restarting the station.
After successfully installing the license, the License Manager should show 2 files, GC5.license
and ISM.license
as below:
Missing gc5LibGraphics (or gc5LibGraphics2d) license component in the GC5.license file
Another possible cause is a missing gc5LibGraphics
(or gc5LibGraphics2d
) license component. This can be checked in two ways:
on niagara-central.com, in the Host'a ID audit window;
in the License Manager in the controller’s platform.
In both cases, the license should look like this:
<license vendor="GC5" expiration="never" hostId="GC5-MACNL-FHB0-7LI6-JMQC-99G6" serialNumber="2611150160" version="4.11" generated="2022-07-08" maintenanceExpiration="2024-01-02">
<feature name="gc5LibControl" expiration="never"/>
<signature>MCwCFEwP5oZkdUU7HimzrvrQlkzi1lxpAhR/P35sZzxZDfebkwH/s5hg4ecD4g==</signature>
</license>
Solution:
To solve the problem, order a free (in case of the MAC36 controller’s Host ID) ISMA-B-LIB-GRAPHICS
(or ISMA-B-LIB-GRAPHICS-2D
) license component. Once the order is completed, install a renewed license file on the MAC36 controller.