Skip to main content
Skip table of contents

MAC36NL - HDMI - Failure to display anything on HDMI panel

Issue:

After connecting the iSMA-B-MAC36NL controller to the HMI panel with HDMI, nothing is displayed on the panel.

Possible causes and solutions:

Inadequate type of the HMI panel

The iSMA-B-MAC36NL controller over HDMI can only communicate with the iSMA-D-PD family HMI panel. As for the iSMA-D-PA family HMI panels, they have their own operating system (Android), which decides what to display on the screen. PA panels communicate with the iSMA-B-MAC36NL controller only via Ethernet. Some versions of the iSMA-D-PA family HMI are equipped with an HDMI port, but this is used to display the image generated by the Android system on another screen, and this port cannot be connected to the HDMI port of the iSMA-B-MAC36NL controller.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.