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FCU - iSMA Tool - Problem with connecting to iSMA Tool/iC Tool

Issue

The device cannot connect to the iSMA Tool/iC Tool. The software displays a pop-up window ‘Cannot connect to the device’.

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Figure 1. A pop-up window displayed when trying to connect to the iSMA-B-FCU device

Possible solutions

Download files available here:

https://support.ismacontrolli.com/04%20Comfort%20Management/iSMA-B-FCU/Kits/

Open the iSMA Tool, go to the main menu bar, and select Sedona → Import Sedona Files.

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Figure 2. 'Import Sedona Files option in the iSMA Tool.

Next, import the downloaded zip file.

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Figure 3. Importing a downloaded file

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