FCU - iSMA Tool - Problem with connecting to iSMA Tool/iC Tool
Issue
The device cannot connect to the iSMA Tool/iC Tool. The software displays a pop-up window ‘Cannot connect to the device’.
Figure 1. A pop-up window displayed when trying to connect to the iSMA-B-FCU device
Possible solutions
Download files available here:
https://support.ismacontrolli.com/04%20Comfort%20Management/iSMA-B-FCU/Kits/
Open the iSMA Tool, go to the main menu bar, and select Sedona → Import Sedona Files.
Figure 2. 'Import Sedona Files option in the iSMA Tool.
Next, import the downloaded zip file.
Figure 3. Importing a downloaded file